The Visitor Engagement Assistant will play a key role in supporting daily operations, coordinating visitor engagement programs, managing administrative tasks, and overseeing volunteer-led visitor surveys. This position reports to Jody Green, Assistant to the Director & Special Projects Manager and supervises volunteers.

• Part-time position (April – August 2025) with approximately 15-20 hours of work per week
• Flexible schedule required, including select evenings and weekends based on museum events

Key Responsibilities

• Produce weekly museum store sales reports
• Track, manage, and reconcile expenses for the Visitor Engagement budget
• Organize Art After Dark programming, including securing caterers, vendors, supplies, and entertainment
• Track and ensure timely payments for Art After Dark expenses
• Develop language for marketing materials for Visitor Engagement programs and departmental offerings
• Recruit, onboard, and train volunteers to conduct visitor surveys
• Assist with conducting the visitor surveys as needed
• Manage and submit visitor survey data
• Prepare and submit quarterly reports for the Harn National Council
• Submit purchase requests and IT assistance requests on behalf of the department
• Provide coverage for the Event & Rental Coordinator as needed
• Submit monthly department updates for the Harn Museum newsletter
• Assist with recording and reporting attendance data Additional administrative support as needed

Additional Responsibilities

• Financial Duties: Ability to analyze a budget, and comfort with financial processes from setting up vendors, purchasing goods and services, and budget reconciliation
• Museum Store: Assist with store inventory as needed
• Confidential Data Handling: Maintain secure handling of sensitive financial and visitor data

$14.00 per hour

• High school diploma with some college coursework completed
• Experience in customer service
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Strong organizational skills with attention to detail
• Ability to handle multiple tasks and meet deadlines
• Strong emotional intelligence and flexibility in a fast-paced environment
• Flexible schedule required, including select evenings and weekends based on museum needs.

Preferred Qualifications

• Experience with Point-of-Sale (POS) systems
• Familiarity with PeopleSoft
• Excellent written and verbal communication skills
• Ability to work effectively with museum staff, volunteers, and visitors

Application must be submitted by 11:55 p.m. (ET) of the posting end date.