| Job Description: |
Responsible for coordinating daily workflow and staff supervision within area
- Organize, assign, and manage workflow for routine, special cleaning tasks, and ensure emergency responses are handled in a timely manner; address and process immediate needs received by work orders, building reports, or customers
- Provide supervision to a team of custodial workers who perform custodial tasks, including sweeping and mopping floors, cleaning restrooms and replenishing supplies, removal and disposal of trash, cleaning ceiling tiles and vents, cleaning windows and walls, vacuuming and shampooing carpets, and other interior cleaning tasks as required
- Provide training, continuing education, and guidance for staff on position expectations, safe use of equipment and cleaning supplies; ensure staff follow prescribed cleaning methods and procedures
- Coordinate and ensure completion of cleaning tasks at exterior areas adjacent to the building; areas maintained include walkways, windows, railings, entrance areas, and similar exterior surfaces; cleaning tasks include sweeping, pressure washing, window washing, and operating power equipment such as blowers and pressure washing equipment
- Coordinate and ensure completion of heavy cleaning tasks including stripping, sealing, and waxing of hard surface floors, including moving furniture; record the condition and cleaning schedules for hard surface floors and carpets;
- Ensure compliance with safety standards, and Occupational Safety and Health Administration (OSHA) and Americans with Disabilities Act (ADA) regulations at all times
- Provide employees all supplies with the proper PPE (Personal Protective Equipment) needed to satisfactorily complete assigned work.
Responsible for quality assurance and building inspections
- Conduct daily inspections of designated areas to ensure that highest levels of cleanliness, sanitation, overall condition, and appearances are achieved and maintained (APPA level 2 standard); document items requiring attention; ensure deficiencies are corrected in a timely manner
- Provide direct reports with corrective dates for all inspections and establish corrective dates for all areas
- Investigate and respond appropriately to requests from building occupants and customers regarding building custodial needs
- Inspect custodial equipment regularly; ensuring proper sanitation and maintenance of equipment; assist in maintaining up-to-date equipment usage
Provide general support for assigned area and administrative support as directed
- Assist with employee hiring processes and orientation for new employees
- Review employee time records for accuracy, verify accuracy of leave request forms, and time entered for payroll; track attendance and counsel employees as needed regarding attendance policies; responsible for custodial employee engaged check-ins for designated employees
- Respond to personnel issues as needed; keep supervisor informed in a timely manner regarding issues; conduct counseling and disciplinary meetings or other follow-up with staff as directed
- Maintain inventory of cleaning materials, tools, equipment, and restroom supplies in storage closets throughout the facility, place orders for supplies and materials as needed
- Assist with coordination of demonstrations and instruction by vendors on cleaning methods, products, and proper use of equipment
- Assist in maintaining safety data (SDS) notebook; assist with regular reviews for custodial staff on SDS information
- Maintain positive relationships with staff and residents to support the mission of Housing and the Division of Student Life
Perform housekeeping/custodial duties (as needed)
- Responsible for performing custodial tasks including sweeping and mopping floors, cleaning restrooms and replenishing supplies, removal and disposal of trash, cleaning ceiling tiles and vents, cleaning windows and walls, vacuuming and shampooing carpets, and other interior cleaning tasks
- Responsible for performing heavy cleaning tasks including stripping, sealing, and waxing of hard surface floors, including moving furniture
- Operate industrial laundry washing, drying equipment
- Perform occasional room set-up and/or breakdown (including moving furniture) as directed for scheduled events as needed
Develop reports, handle special projects, tasks, and other duties as assigned
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Preferred Qualifications:
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EXPERIENCE:
- Prefer experience working in the custodial industry for a University/college residence hall or large apartment complex/hotel
- Demonstrated experience training, leading, and supervising a staff
KNOWLEDGE:
- Working knowledge of APPA (Association of Physical Plant Administrators) cleaning standards
- Working knowledge of industry standards and technology
- Familiarity with University of Florida student culture and campus at large
SKILLS:
- Demonstrated ability to utilize computers and basic software applications
- Demonstrated communication skills (verbal and written) and ability to communicate with various levels of staff
- Demonstrated attention to detail, professionalism, dependability, and timeliness
- Demonstrated ability to provide quality control measures in all assigned areas ensuring a healthy working environment
- Demonstrated customer service and interpersonal skills
ABILITY:
- Ability to remain discreet and respect the privacy of residents, tenants, and/or guests.
- Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions
- Demonstrated ability to handle multiple projects or tasks simultaneously
- Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures
- Demonstrated ability to work as part of a team in a multi-faceted environment
PHYSICAL:
- This position requires:
- Prolonged periods standing and walking
- Must be able to lift, push or pull up to 45 pounds at times.
- Ability to climb stairs
- Frequently reaching above shoulders
- Repeated bending, kneeling, pulling and pushing
- Operating mechanical and electrically powered cleaning equipment
- Other types of physical exertion necessary for task completion
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