The incumbent serves as (1) an educator who coordinates retention-based programs and outreach that help students learn to navigate campus and become successful at UF, (2) a facilitator of problem solving who interprets campus wide policies and procedures and makes appropriate referrals to campus partners such as faculty and staff, (3) a resource for current students experiencing challenges navigating UF, including academic, crisis/mental health issues and/or personal or family struggles, and (4) a support to sub-populations of high-risk students such as former foster youth and/or homeless students.

Conducts individual student meetings to provide support and problem solve to promote student success in college. Reasons for meeting may include academic concern, support during their transition to UF, or a referral from peer mentor. Student outreach meetings include making referrals to appropriate campus and community resources as well as conducting follow-up meetings with students as needed.

Develops and coordinates retention-based programs for incoming and continuing MFOS scholars and first-generation students. Programs include MFOS yield efforts, workshop coordination, and the Life Coach Program.

Coordinates proactive academic interventions with students who are struggling academically in a given semester. Entails corresponding with faculty members and teaching assistants as well as educating students about university policies, such as dropping a class or withdrawing from the semester.  

Assists in ensuring that the goals and objectives for the MFOS program are achieved. May include performing duties beyond the scope of the primary responsibilities. Such responsibilities may include strategic planning, fundraising, social media and marketing.  

Partners with other key stakeholders to support the success of first-generation and low-income students at UF. May include serving on campus-wide and division-wide committees that impact or support first-generation and low-income students.  

Regularly evaluates and assess the impact of the MFOS program and First-Generation Success initiatives to inform future outreach and programming.

Serves on other university, division, and/or department committees and develops liaison relationships with various university offices and departments.  

• Bachelor or master’s degree in student affairs, higher education, social work, counseling or related field.
• Three to five years of experience in higher education providing direct service to students, working with first generation and/or low-income students, their parents/families, faculty, and staff.
• Knowledge of the first-generation student experience before, during, and after college
• Demonstrated proactive, collaborative, timely, effective, and compassionate work style.
• Leadership skills