Academic Assistant II

Apply now Job no: 538468
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Academic Advising/Support, Veteran's Preference Eligible
Department:16520000 - LS-CLAS ACADEMIC ADVISING

Classification Title:

Academic Assistant II

Classification Minimum Requirements:

High school diploma or equivalent and one year of relevant experience.

Job Description:

The Pre-Health/Pre-Law Assistant provides front-desk reception and administrative support for the Academic Advising Center and the Pre-Health/Pre-Law advising offices. This position serves as a first point of contact for students and visitors and supports appointment scheduling and calendar management, communications and outreach, records management, and routine tracking/reporting using UF systems and standard office technology.

Advisor Support (Pre-Health & Pre-Law)

  • Serve as first point of contact by answering telephones, routing calls, greeting visitors, and directing students appropriately.
  • Provide general administrative support to advisors, including responding to routine questions and routing non-routine inquiries to appropriate staff.
  • Schedule advising appointments and meetings; maintain calendars and reserve meeting space as needed.
  • Coordinate day-to-day office flow for advising support (messages, follow-up needs, basic intake tracking).
  • Prepare routine materials and information for advising operations as assigned.

Academic Advising Center Front Desk & Records Support

  • Staff the Office Front Information Counter and provide customer service to students, parents, faculty, staff, and visitors.
  • Provide general information regarding registration, schedule adjustments, and relevant College/University rules and procedures; refer complex issues to appropriate staff.
  • Schedule advising appointments, answer telephones, and scan and organize files as needed for CLAS students served by the unit.
  • Maintain availability of forms/materials and ensure current versions are stocked and accessible.

Communications, Outreach, and Content Support

  • Support outreach to students, including routine email communications and preparation of newsletters/announcements using established templates and direction from program staff.
  • Create/update basic marketing materials and social media posts within established guidelines and templates.
  • Proofread, format, and post/distribute communications and materials as assigned.

Reporting, Events, and Team Support

  • Maintain basic statistical tracking data for annual reports and other projects as needed.
  • Prepare, proofread, and print materials for events, workshops, and presentations; provide day-of support as assigned.
  • Support team meeting logistics, including soliciting agenda items and recording/distributing meeting minutes.

Other Duties

Perform other related duties as assigned to support office operations.

Expected Salary:

The salary range for this position is $20 - $22/hourly.

This is a TEAMS position—UF’s designation for staff roles—eligible for a comprehensive benefits package, including paid leave, retirement plans, and health insurance. Learn more about TEAMS benefits here.

Required Qualifications:

High school diploma or equivalent and one year of relevant experience.

Preferred:
  • Experience providing front-line customer service in a high-volume office environment (higher education/student services preferred).
  • Experience scheduling appointments/meetings and managing calendars.
  • Demonstrated proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Experience drafting and formatting routine communications (emails, newsletters, announcements) using templates and established guidelines.
  • Experience maintaining records and compiling basic tracking data or routine reports.
  • Demonstrated ability to handle sensitive or confidential information with discretion (FERPA awareness preferred).
  • Strong organizational skills, attention to detail, and ability to manage competing priorities while maintaining a professional, service-oriented approach.
Special Instructions to Applicants:

To be considered for this position, please upload your cover letter, resume, and the names and contact information of three professional references.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required: No

 

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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