| Job Description: |
Leadership of residential programs and student development
- Provide oversight and direction for a comprehensive residential program that promotes student learning, retention, and academic success
- Oversee community programming and development in residential spaces ensuring strategic alignment with academic calendar, departmental and divisional goals
- Lead the development and evaluation of a practical and theory-based student development program and residential curriculum, living learning communities, and co-curricular initiatives aligned with departmental and divisional goals
- Establish policies and procedures that guide residential operations, including health and safety, facility management, and emergency response
- Lead execution of residential policies, procedures, and protocols including but not limited opening/closing, reassignments, damage assessments, and health and safety inspections
- Collaborate with internal units to ensure residential facilities are safe, secure, and well-maintained; conduct regular building inspections
- Analyze assessment data and benchmark trends to inform program and policy improvements
- Provide oversight to advisors of department sponsored student organizations (e.g. Area Governments) including but not limited to governance, programming, and financial management
- Provide administrative follow-up to students, families or faculty members, addressing concerns and needs
- Responsible for emergency response safeguarding residents, employees, facilities, and assets in the event of emergencies or disasters aligning with departmental and University policies and procedures and divisional emergency management
- Serve as a Campus Security Authority
Oversight of Housing Community Standards and Student Conduct & Conflict Resolution Processes
- Adjudicate individual student cases via administrative hearings and administrative reviews or refer to other conflict resolution processes as appropriate
- Lead efforts to monitor and manage investigations, charging, caseloads, prioritization, and completion of resolutions and provide reports to departmental leadership on a regular basis
- Provide leadership for Housing community standards, student conduct code, and student honor code through all resolution process types
- Responsible for records maintenance to ensure compliance with institutional policies, local/state/federal law, and reporting requirements; provides responsive information related to Florida Open Records requests
- Monitor case tracking and monitoring to ensure efficient, accurate, and effective case processes.
- Play a key role in advancing staff training related to resolution processes, community standards, conflict coaching, and mediation
- Make recommendations for ongoing improvement of processes, programs, and services offered through the resolution processes
- Recommend improvements to policies, regulations, and procedures related to the community standards and conduct process in consultation with the appropriate campus partners (e.g. Housing & Residence Life, General Counsel)
Staff leadership and administrative management
- Supervise professional and student staff including recruitment, training, performance evaluation, and professional development
- Provide leadership in establishing goals, work priorities, and outcomes
- Manage administrative functions including HR compliance, payroll approval, and performance review processes
- Oversee budgets for area and allocate resources to support program priorities
- Lead the development, implementation, dissemination, and enforcement of departmental policies, procedures, and guidelines to ensure consistency, and compliance within areas of responsibility
- Ensure effective use of information systems (e.g. Maxient, Housing Management Software) and corresponding data utilized in area operations and departmental processes
- Serve in after hours on-call rotation to respond to emergencies for area of responsibility
- Coordinate on-call schedules for area providing leadership during response and follow-up
Develop reports, handle special projects, and perform other duties as assigned
- Serve on departmental, Division of Student Life or University of Florida committees or program support as needed
- Assist in unit or departmental strategic planning and reporting
- Operates state vehicles
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| Preferred: |
EDUCATION & EXPERIENCE
- Obtained master’s degree in in higher education, counseling, leadership or similar field
- Experience with full-time staff supervision
- Understanding of student development (e.g. theory, application to residential communities)
- Experience with organizational conduct processes, including investigations
- Experience with developing learning outcomes and assessment tools
- Demonstrated experience with crisis management
- Familiarity with relevant state and federal laws/regulations that impact student conduct policies and processes
- Experience working with budgets and other business-related functions
SKILLS
- Demonstrated proficiency with computers and software applications (e.g. Microsoft Office Suite, Maxient, StarRez)
- Demonstrated planning, time management, and organizational skills
- Demonstrated communication skills (verbal and written)
- Demonstrated interpersonal skills
ABILITIES
- Ability to lead a team and work cooperatively with team members
- Proven ability to address nuanced problems with sensitivity and discretion
- Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions
- Demonstrated ability to handle multiple projects or tasks simultaneously
- Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures
- Demonstrated ability to work as part of a team in a multifaceted environment
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