| Job Description: |
Workflow Coordination and Staff Supervision
- Organize, assign, and manage workflow for routine, special cleaning tasks and emergency responses • Check Reitz Union event reports for preparedness with planning and scheduling
- Meet daily with supervisors or lead workers across shifts to discuss special needs, tasks, or projects; prioritize and resolve issues promptly
- Supervise custodial workers performing tasks, including sweeping, mopping, restocking supplies, trash disposal, and cleaning
- Coordinate cleaning of exterior areas including walkways, windows, railings, and entrance areas
- Oversee operation of power washer, floor scrubber, carpet shampooer and industrial laundry equipment
- Schedule heavy cleaning tasks including stripping, sealing, and waxing of hard surface floors, including moving furniture as needed
- Organize special cleaning tasks in facility during academic calendar and holiday breaks
- Ensure compliance with safety standards and regulations (OSHA and ADA)
- Interpret university, Reitz Union, and Newell Hall policies for students, staff, and building users
Quality Assurance and Building Inspections
- Conduct daily inspections to maintain cleanliness, sanitation, and satisfactory overall condition; document and address deficiencies
- Investigate and respond to all custodial needs from occupants and customers
- Ensure high-quality standards for work performed by staff and vendors
- Periodically inspect adjacent grounds and parking lots to deter theft, vandalism, and unauthorized use; report fire and safety hazards and security concerns
General and Administrative Support
- Inspect housekeeping equipment and ensure regular maintenance is performed
- Assist with employee recruiting and onboarding
- Perform time approvals, verify accuracy of timecards, and review leave request forms
- Track attendance and counsel employees as needed regarding attendance policies
- Responsible for employee performance evaluations for assigned employees
- Address personnel issues, document conversations and keep superintendent informed
- Maintain inventory of cleaning materials and supplies; ensure order is processed
- Assist with planning and coordination of staff recognition programs and awards
- Oversee training of new hires
Perform Housekeeping/Custodial Duties
- Perform tasks including sweeping, mopping, restocking supplies, trash disposal, and cleaning
- Operate power washer, floor scrubber, carpet shampooer and industrial laundry equipment
Other Duties as Assigned
- Perform special cleaning tasks or projects as required
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| Preferred Qualifications: |
- Experience in all aspects of building cleaning
- Management experience
- Experience handling and disposal of hazardous materials
- Proficiency with computers and basic software applications
- Communication skills (verbal and written)
- Customer service skills
- Interpersonal skills
- Planning and organizational skills
- Ability to follow oral and written instructions
- Function effectively in a fast-paced environment with frequent interruptions
- Handle multiple projects or tasks simultaneously
- Understand, interpret, and apply rules, regulations, policies, and procedures
- Work as part of a team
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