Experience in the management of complex infrastructure and/or platforms including infrastructure monitoring and observability tools.
Supporting end users in complex technical environments.
Experience in the design and implementation of data pipelines and system integrations.
Experience in mixed operating system environments, including Linux/Unix, OSX, Windows, iOS, and Android.
Possess a solid understanding of networking, identity management, authentication protocols, and security best practices.
Familiarity with virtualization and containerization platforms.
Strong scripting and automation skills using contemporary languages and frameworks (e.g., Python, bash, PowerShell, or similar).
Familiarity with academic systems and technologies (e.g., learning management systems, data warehouses, institutional reporting tools).
Experience with identity federation and directory services integration (e.g., SSO, SAML, LDAP).