STU AST-NON-CLERICAL & ADMIN

Student employees within the Office of Event Services must:

• Be a current University of Florida degree seeking student registered at a minimum of 6 credit hours per semester
• Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff
• Possess the ability to work weekends, evenings, holidays, and academic breaks as needed
• Provided exceptional customer service to all patrons while maintaining a high level of professionalism that upholds the mission of the Reitz Union
• Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
• Establish an exemplary work ethic by being productive, self-motivated, and dependable
• Participate in all scheduled meetings, trainings, evaluations, and professional development opportunities
• Act as an ambassador for the Reitz Union areas as well as the University of Florida, providing accurate information and campus resources

Position Specific Responsibilities: 

• Complete all training requirements upon being hired in a timely fashion
• Maintain presence as first point of contact to receive phone calls and walk-in clients
• Distribute event diagrams and worksheets
• Review daily building reports and update the reservation database as needed
• Process virtual logins, cancellations and room requests
• Create and edit diagrams in Social Tables as directed
• Give tours to prospective clients
• Organize and maintain diagram and event files
• Assist with general office duties such as filing, billing, special projects, and scheduling client appointments
• Assist event planning team with general processing of incoming event requests
• Assists with crowd control and capacity to ensure orderly evacuation in the event of an emergency
• Identifies potential disruptions in event flow before, during and after the event
• Other duties as assigned

$14.00/hour 

This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) or Federal Work-Study (FWS) and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Although no experience is necessary to apply and all training will be provided, we would prefer candidates to: 

• CPR and First Aid Certified, or willing to obtain
• Ability to commit to working 10 or more hours per week
• Demonstrate previous experience with customer service
• Proficient with verbal and written communication
• General knowledge of the University and the Reitz Union

• Must submit a résumé with application that includes all current student involvement, organizations, or current employment on campus.
• Applications must be submitted by 11:55 p.m. (ET) of the posting end date.