IT Generalist I

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

Inpatient Support
• Works closely with patients and families to teach and utilize appropriately assigned gaming technologies.
• Facilitates daily Streetlight Teen Lounge, along with other age-appropriate gaming and recreation related events.
• Maintains Streetlight REDCap database including documentation of gaming and technology related consent forms.

Technology Maintenance
• Installs, maintains, troubleshoots, updates and repairs gaming systems and related peripheral equipment.
• Maintains updated knowledge on all applicable gaming systems and performs new system configurations.
• Maintains daily inventory log of inpatient lending devices for loss prevention.
• Supports and documents various accounts for lending devices including PlayStation, Xbox, etc.

Staff and Volunteer Training
• Facilitates volunteer briefing and debriefing meetings.
• Collaborates with team members on research related to gaming system implementation and outcomes with relation to patient care.
• Coordinates with clinicians across various departments to setup care plans and flow in both inpatient and outpatient settings.
• Keeps the Streetlight and Child Life Programs informed and up-to-date on the latest technology that could be utilized for stress and pain management, alternative focus, socialization and education.
• Trains and familiarizes staff and volunteers on the use of new technologies.

External Relations and Marketing
• Builds and maintains partnerships with organizations who wish to support and develop technology and technology-based programming.
• Maintains UF approved Streetlight social media sights including Facebook and Instagram.
• Facilitates donor stewardship, marketing initiatives, and technology-related grant support to ensure the sustainability of the GTS position and related programming.

Remote Patient Support
• Moderates the Streetlight Online Discord server and virtual programming.

$53,000-$61,000

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

- Extensive knowledge of game systems.
- Experience moderating an online community preferred.
- Patient Gaming Technology Certificate Preferred; GTS will complete this certification within one year of beginning the position if they do not already hold this certification.
- Computer Support Technician certification preferred.

In order to be considered, you must upload your cover letter and resume. 

The University of Florida is committed to providing equal employment opportunities for all qualified individuals. If you require an accommodation due to a disability to apply for this position, please contact the ADA Office at (352) 392-2477 or the Florida Relay System at (800) 955-8771 (TDD). For more information, visit the UF ADA Compliance website: https://ada.ufl.edu

Application must be submitted by 11:55 p.m. (ET) of the posting end date.