Clinical Service Representative I

High school diploma or equivalent.

This position assists the office supervisor in the management of the patient registration and reception for the NCEF Pediatric Dental Center, including patient relations, record management and providing effective support to faculty, residents and staff. This includes the telephone and front desk reception. The Individual provides accurate and complete responses to inquiries regarding treatment eligibility and procedures. The Individual registers and schedules patients correctly, edits patient information when changes occur and validates patient accounting prior to appointments as delegated by the office supervisor.

Ensures that policies and procedures conform to legal and patient confidentiality requirements.

Interacts with faculty and residents to ensure that patient records are provided daily and maintained to effectively support patient treatment programs. Facilitate appointment cancellation policies, patient recall program and handles referrals in a courteous and efficient manner.

$15.00 - $16.50/hr

Benefits:

The University of Florida offers low-cost State Health plans, a number of Dental plans to fit you and your family’s needs, and Vision. Domestic partner coverage through GatorCare is also available. Optional plans such as life, disability, legal and accident insurance are also available.

Build your retirement roadmap with competitive pension plans, investment accounts and a host of voluntary add-ons, such as 457 deferred compensation and 403(b) plans.

UF provides a variety of leave programs including vacation, sick leave, 11 paid holidays, personal leave days, and family medical leave. TEAMS employees accrue approximately 22 vacation days annually, 13 sick days annually, and 4 personal leave days, typically used during the holiday closing period (accruals based on full-time employment). UF also provides you the flexibility to deal with life’s challenges by offering paid family leave, eight full weeks of leave over a 24-month period.

UF Employees are also eligible for the GatorPerks discount program, which provides big savings at various businesses and retailers!

Explore UF’s plethora of benefit options here: TEAMS Benefits

High school diploma or equivalent.

• English/Spanish Bilingual
• Ability to follow verbal and written instructions and pay close attention to details.
• Ability to deal with the public in a courteous & tactful manner.
• Ability to establish and maintain effective working relationships with others.

In order to be considered, you must upload your cover letter and resume. This position is eligible for veteran's preference. If you are claiming veteran's preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See the Qualified Positions link on our applicant FAQs page for a list of eligible positions.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.