| Job Description: |
Workflow Coordination, Staff Supervision, and Building Management
- Organize, assign, and manage workflow for routine, special cleaning tasks, and emergency responses; check event reports for planning and scheduling
- Meet daily with supervisors or lead workers across shifts to discuss special needs, tasks, or projects; prioritize and resolve issues promptly
- Supervise custodial staff performing tasks like sweeping, mopping, restocking supplies, trash disposal, and cleaning
- Coordinate heavy cleaning tasks such as stripping, sealing, and waxing hard surface floors; maintain records and schedules
- Assist in coordinating special cleaning tasks during academic breaks
- Ensure compliance with safety standards and regulations (OSHA and ADA)
- Interpret UF and department policies for staff
- Provide oversight for JWRU staff during shifts; resolve problems, manage special tasks. Unlock and secure rooms for cleaning; prevent unauthorized activities and disruptions
- Attend to building emergencies and critical incidents; manage staff response and assist emergency responders
- Interpret university, JWRU, and Newell Hall policies for students, staff, and building users
Quality Assurance and Building Inspections
- Conduct daily inspections to maintain cleanliness, sanitation, and overall condition; document and address deficiencies
- Investigate and respond to custodial needs from occupants and customers
- Ensure high-quality standards for work performed by staff and vendors
- Regularly inspect building areas for hazards, unauthorized persons, and safety concerns; check fire towers, hallways, meeting rooms, dining areas, and hotel areas
- Periodically inspect adjacent grounds and parking lots to deter theft, vandalism, and unauthorized use; report fire and safety hazards and security concerns
General Support, Administrative Support, and Reporting
- Address personnel issues; keep supervisors informed and conduct disciplinary meetings as needed
- Provide training for custodial employees on safety, cleaning methods, equipment, and customer service; coordinate vendor demonstrations
- Maintain inventory of cleaning materials and supplies; inform superintendent of low stock
- Advise operations manager of situations needing immediate attention
- Complete end-of-shift reports on building maintenance, staffing, event management, safety, and other relevant matters
- Recommend policy or procedure changes to supervisors as needed
Hotel Guest Assistance
- Respond to hotel staff/guest requests, including noise complaints, room supplies, and appliance issues
- Use hotel guest management software for reservation requests and check-in/out processes
Perform Housekeeping/Custodial Duties (as needed)
- Perform tasks like sweeping, mopping, restocking supplies, trash disposal, and cleaning
Other Duties as Assigned
- Perform special cleaning tasks or projects as required
|
| Preferred Qualifications: |
- Experience in all aspects of building cleaning, including (but not limited to) floor care, wall surfaces, windows, and general cleaning of offices, restrooms, and food areas
- Training and managing housekeeping employees
- Knowledge in all aspects of building cleaning including but not limited to floor care, wall surfaces, windows, and general cleaning of offices, restrooms, and food areas
- Up-to-date cleaning methods, products, and materials including chemicals
- Handling and disposal of hazardous materials.
- Experience with on-site building and/or event management
- Proficiency with computers and basic software applications
- Communication skills
- Customer service skills
- Interpersonal skills
- Planning and organizational skills
- Ability to follow oral and written instructions
- Function effectively in a fast-paced environment with frequent interruptions
- Handle multiple projects or tasks simultaneously
- Understand, interpret, and apply rules, regulations, policies, and procedures
- Work as part of a team
|