ASO VP, Operations

Primary Responsibilities

Leadership: Provides leadership for the Business Affairs auxiliary enterprises, including effective performance management and the identification of training needs and professional development plans. Establishes a culture of accountability and ownership, by establishing the vision, strategy and departmental goals.

Strategy: Develop initiatives to improve the efficiency and effectiveness of administrative processes within assigned areas that support and promote the strategic goals and initiatives of Business Affairs and the university. Collaborates with the division’s leadership team on strategic initiatives, organizational planning, program development, and operational efficiency.

Operations: Administers all aspects of BA auxiliary operations, including venue operations, client services, outsourced contracts, concessions, technology, pricing policies, work schedules, training and supervising personnel, operating hours, event scheduling, financial operations (including fiscal and inventory controls), and community outreach. Ensures the success of contract management (e.g., dining services, pouring rights/beverage services, snack vending, bookstore), events (e.g., sports, entertainment, graduation), transportation (e.g., Regional Transit System, University Athletic Association, and UF Health), which impact the UF community. Manages and increases the effectiveness and efficiency of operations through improvements to functional areas as well as coordination and communication between units.

Policies & Procedures: Reviews, designs, implements and administers university-wide policies, rules, procedures, and processes in alignment with organizational objectives and regulatory requirements, ensuring that these are all established, documented, implemented, communicated, and kept current.

Special Projects: Ensures that miscellaneous assignments, projects and tasks as assigned or as needed to support the division, Business Affairs leadership, or other stakeholders are completed in the best interests of the university.

Partnerships: Provides exceptional support services to the university community through effective business partnering, developing and maintaining high standards for customer service and satisfaction across all auxiliary services.

The University of Florida 

The University is ranked among the “top ten” public universities in the nation (according to the current US News & World Report’s public university list); UF is a member of the prestigious Association of American Universities (AAU) and the heralded Southeastern Conference (SEC); It is the ‘flagship’ university in the state which is enjoying a significant demographic increase in population, attracting capital and corporations; and, it resides in a state that has an appealing personal and corporate tax environment that encourages corporate relocations.

The City of Gainesville

Gainesville (http://cityofgainesville.org) is home to one of the state’s centers of education, medicine, cultural events, and athletics. The University of Florida and UF Health Shands Hospital are the leading employers in Gainesville and provide jobs for many residents of surrounding counties. Gainesville is also the largest city in Alachua County and is the county seat, with approximately 269,000 residents county-wide. It serves as the cultural, educational, and commercial center for the north central Florida region. The city provides a full range of municipal services, including cultural and nature services and necessary administrative services to support these activities. Because of its beautiful landscape and urban “forest,” Gainesville is one of the most attractive cities in Florida. The city is in a central location to both the Gulf of Mexico and the Atlantic Ocean, providing easy access within a day’s drive to beaches, nature preserves, and water-based activities. Explore Gainesville in 60 Seconds.

Our Commitment

The University of Florida is an equal employment employer that is committed to non-discrimination with respect to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs.

Salary is commensurate with education and experience. The University of Florida offers a total rewards package that includes generous health insurance and retirement plans, life, dental, and robust leave, and wellbeing programs along with other perks and offerings. 

Master's degree in an appropriate area of specialization and seven years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and nine years of appropriate experience.

Preferred Qualifications

Master’s degree in Business Administration (MBA) (or relevant field otherwise), and ten (10) years of executive-level administrative and financial management experience with demonstrated success in a role of complexity in government, academia, or the private sector.

Must have proven ability to manage complex operations and lead a diverse team, previous experience overseeing auxiliary organizations (Profit &Loss responsibility). Experience in higher education strongly preferred.

Must have strong interpersonal and written communication skills to negotiate complex relationships and represent the University and/or Business Affairs professionally and engagingly with an interest in developing mutually beneficial outcomes.

Demonstrated record of establishing effective working relationships with diverse populations and functions, both internal and external to the organization.

Interested applicants must submit an online application with the following materials:

1. A cover letter highlighting relevant qualifications
2. A resume
3. A list of three professional references

Applications must be submitted by Friday, December 13th at 11:59 pm. for consideration.  Applications submitted after this date may be considered at the discretion of the hiring authority.