| Job Description: |
SCCR Operations
- Supervises staff for case resolution, including Assistant Directors and Coordinator(s), and other roles as assigned.
- Collaborates with DSO Units, the Division of Student Life, as well as Campus and Community Partners to ensure alignment of university processes.
- As part of Dean of Students Office leadership team, assists with DSO formulation of policies and procedures, special projects or initiatives as identified by the Dean of Students, Associate Dean, Assistant Dean, or appropriate administrator.
- Assists Assistant Dean and Director with long-term management and strategic alignment of SCCR through oversight of assigned areas of the unit.
- Supports the development and maintenance of program function documentation and records.
- Oversees records maintenance to ensure compliance with institutional policies, local/state/federal law, and reporting requirements; provides responsive information related to Florida Open Records requests.
- Manages case tracking and monitoring to ensure efficient, accurate, and effective case processes.
- Collaborates with Assistant Dean and Director to ensure goals and objectives for SCCR are developed, communicated, implemented, and achieved.
SCCR Resolution Processes
- Manages the coordination and strategic oversight of student conduct code and student honor code cases through all resolution process types.
- Manages the training of professional staff, graduate assistants, case coordinators, graduate interns, students, volunteers, and others related to resolution processes.
- Lead efforts to monitor and manage caseloads, prioritization, and completion of resolutions and provide reports to departmental leadership on a regular basis.
- Makes recommendations for ongoing improvement of processes, programs, and services offered through the resolution processes.
Strategic/Ongoing Improvement
- Strong contributor to the ongoing improvement cycle within Student Conduct & Conflict Resolution, including program/service alignment, assessment, and enhancement.
- Develops systematic approaches to enhance business processes and operations to align with Dean of Students Office strategic goals and objectives.
Departmental and Divisional Contribution
- Contributes to the Dean of Students Office (DSO), Division of Student Life, and University of Florida through active participation on committees, department initiatives, and division-wide initiatives (example opportunities: behavioral consultation team, emergency dean on call, conduct committee, student welcome events, etc.).
Other Duties
- Performs other duties as assigned by Dean, Associate Dean, Assistant Dean, or appropriate administrator.
- Actively engages professional development to continuously improve practice.
May act to lead the functions of SCCR in the absence of the Assistant Dean and Director
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| Preferred Qualifications: |
- Doctoral Degree and four (4) years of appropriate experience, Master’s degree and six (6) years of appropriate experience, or a bachelor’s degree and eight (8) years of appropriate experience.
- Demonstrated experience with implementing mediation, restorative practices, and other conflict resolution models.
- Demonstrated experience with organizational conduct processes, including investigations.
- Demonstrated experience in Student Conduct processes within Higher Education and/or a combination of experience and training that would provide the knowledge, ability, and skills to meet the responsibilities of this position.
- Demonstrated knowledge of and experience operating university conduct software (Maxient preferred).
- Demonstrated experience supervising professional, graduate, and student staff
- Knowledge of mediation, restorative practices, and other conflict resolution models.
- Strong communication (oral and written) and interpersonal skills
- Proven ability to work effectively within a fast paced, dynamic, and complex institutional environment.
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