Administrative Assistant I

Responsible for the front-line support, front desk staffing, and visitor coordination for the Office of Academic Support. Serves as the main contact for the Office of Academic Support reception in-person, phone, and online. Supports general unit customer service, help, and inquiry accounts. Assists with training of student staff on front line support and covers staffing for the front desk and other engagement entry point areas of the space. Knowledgeable of the Office of Academic Support to attend to visitor needs and provide resolution for complex frontline issues within the unit. 

Coordinate Director(s) calendars and related administrative tasks. Assist with meetings and events for the Office of Academic Support. Aids in planning logistics, attendee follow-up communications, scheduling, and day-of arrangements. May collaborate with others in the department for special events and signature programs. 

Assists with administrative functions related to the Office of Academic Support operations. Provides coordination of services, travel arrangements, supplies, mail, and functional training. Prepares reports, presentations, manuals, materials for administrative projects and other duties as assigned. Works in university and departmental databases to coordinate and process administrative functions and records. Ensure compliance with departmental and University policies, guidelines, and other relevant regulations 

Manages the Office of Academic Support reservation system, maintenance requests, and inventory functions. Communicate with internal units (e.g. Building Services, Maintenance, Division IT), to ensure requests and functions are satisfactory to support optimal usage. Serves as unit liaison to the Career & Integrative Partnerships shared services and may serve as backup to shared services functions. 

$21.50

High school diploma or equivalent and one year of relevant experience or an equivalent combination of education and experience. 

EDUCATION & EXPERIENCE

• Experience in customer service-driven industry and working with varied populations

• Experience with student staff supervision and/or motivating teams

• Demonstrated levels of professionalism and dependability Demonstrated competence in office administration

SKILLS

• Demonstrated proficiency with computers and basic software applications (e.g. Microsoft Office Excel, Word, PowerPoint, and Outlook)

• Demonstrated planning, time management, and organizational skills • Demonstrated proficiency with communication skills (verbal and written)

• Demonstrated interpersonal skills

ABILITIES

• Strong ability to be detail-oriented, accurate, and problem-solve while working independently

• Ability to maintain effective working relationships with employees, co-workers, departmental staff members, UF staff members, and students

• Demonstrated ability to function effectively in a fast-paced environment with frequent interruptions

• Demonstrated ability to handle multiple projects or tasks simultaneously

• Demonstrated ability to understand, interpret, and apply rules, regulations, policies, and procedures

• Demonstrated ability to work as part of a team in a multi-faceted environment

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.