Bachelor’s degree in an appropriate area of specialization and two years of appropriate experience.
Knowledge of office procedures and practices
Knowledge of principles and techniques of effective verbal and written communication.
Knowledge of the techniques for handling telephone calls and information requests in a courteous and efficient manner.
Knowledge of standard business formats and styles for letters and business forms.
Knowledge of correct spelling, punctuation and grammar usage.
Knowledge of basic filing practices.
Knowledge of basic arithmetic.
Computer
High level of verbal and written communication skills.
High level of critical thinking and problem-solving skills.
Computer
Ability to communicate effectively, verbally and in writing.
Ability to establish and maintain effective working relations with others.
Ability to handle telephone calls and information requests in a courteous and effective manner.
Ability to plan, organize and coordinate work assignments.
Ability to organize files and other records.
Ability to use correct spelling, punctuation and grammar.
Ability to type letters, memoranda and other standard business forms in correct format.
Ability to perform arithmetical calculations.
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