OPS Hourly Non-Secretary/Clerk

The University of Florida Survey Research Center (UFSRC), part of the Bureau of Economic & Business Research, is seeking to hire personable individuals as English/Spanish Bilingual Telephone Interviewers.

As a Telephone Interviewer in our survey center, you’ll be screening respondents, conducting surveys with them, and collecting information on a variety of research topics. The work done by the UFSRC provides important business information and supports the work of various clients in improving the quality of life for a wide spectrum of individuals and groups. 

At the UFSRC, as an English/Spanish Bilingual Interviewer, can expect:

1. Starting pay of $14.50/hour plus productivity incentives based on above-average performance.
2. Opportunities for quick promotion and pay increases.
3. Paid orientation and paid training.
4. Creating your own work schedule of 3 or 4 weekday evening shifts 6 PM–9 PM,
   1 weekday late afternoon shift 3 PM–6 PM,
   1 3-hour weekend shift, and 1 weekday Grave shift 9 PM–10 PM.
5. Ability to add additional shifts, depending on availability.
6. Flexible scheduling to accommodate busy student schedules.
7. Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working.
8. Headset required for the role is provided. No additional equipment needed.   
9. An opportunity to develop communication skills and gain experience collecting data for research.
10. Free access to UF online training and career development courses.
11. Interesting and meaningful work.
12. A convenient location close to campus.

 $14.50/hr. with an opportunity to receive performance incentives based on above-average productivity.

• 18 years old or older
• High school diploma or equivalent
• Ability to work at least 15 to 20 hours per week.
• Clear and professional speaking voice in both English AND Spanish.

• Ability to read from a script exactly as written
• Ability to listen effectively and follow instructions
• Basic computer literacy
• Customer service and telephone experience
• Ability to follow standard operating and project-related procedures
• Ability to work a minimum of 15 hours per week at our location in Gainesville, Florida
• Ability to work at least 3 weekday evenings 6 PM to 9 PM per week
• Ability to work from 9 PM to 10 PM at least 1 weekday on seasonal projects contacting the Central Time Zone (i.e. Texas) per week
• Ability to work one 3-hour weekend shift (12 PM to 3 PM Saturday or 3 PM to 6 PM Sunday) per week

Review of applications will begin immediately.

We're hiring NOW.
Training sessions are held weekly throughout the month.

Employment verification is required to proceed with your application.
Please provide the names and contact information of at least three professional references.

This is a time-limited position.