| Job Description: |
Responsible for building and productions management in the Reitz Union
- Recruit, train, supervise, and evaluate facility building management and productions for full time and student staff; plan and manage the day-to-day operation including establishing work priorities and workflow; develop goals relevant to the area and provide direction and leadership for goal accomplishments
- Assist with creating, maintaining, disseminating, and enforcing policies, procedures, and guidelines for the facility, as well as equipment use
- Responsible for administrative functions related to employee time approval and reporting, performance evaluation, and related human resources functions for unit
- Responsible for developing specifications for the purchase of goods, services, and equipment for operations; gather information, make cost and quality comparisons, and ensure appropriate decisions based on evaluation of relevant information
- Responsible for the development, maintenance, and distribution of a comprehensive and up-to-date facility operations and productions manual; ensure enforcement of policies, procedures, and guidelines, including safety standards, quality work standards, work order management, and handling of hazardous materials/equipment; develop and implement specific training programs for staff as needed
- Interpret and ensure compliance with Reitz Union and University policies, guidelines, and other relevant regulations, including but not limited to use of facilities, ADA compliance, security requirements, and special event approval requirements
- Perform regular inspections of facilities to ensure all spaces meet quality standards; Initiate and follow-up corrective actions as appropriate
- Review building reports and ensure appropriate follow-up as necessary
- Attend and participate in regular operations meetings for the purpose of communication and collaboration with other support services to ensure effective operations
- Plan and implement job training programs for employees on operation, safety, and maintenance of equipment, excellent customer service, and related topics
- Assist with planning and execution of emergency management operations as needed
- Assist in establishing and enforcing policies and procedures that ensure the safety and security of customers and staff, as well as the security of equipment and facilities
Manage the operations of the Event Productions Unit, providing support as needed for meetings, conferences, social events, banquets, receptions, and similar events
- Oversee scheduling of personnel to provide the labor necessary to set and operate all production equipment
- Provide on-site set-up and operation of equipment for events and activities
- Develop and maintain training manuals and other resources for the training of personnel
- Consult with Event Services staff and customers as needed during the event planning process to identify the most appropriate utilization of equipment and services; Review technical riders and other customer requests as needed to determine appropriate AV equipment and level of service required
- Collaborate with Event Services staff, catering staff, and other facility personnel as necessary to ensure efficient operations and high customer service standards at all events
- Develop and maintain operations manuals for furnishings, equipment, and AV systems as needed.
- Plan, implement, and revise work shift schedules as necessary to ensure maximum utilization of the workforce; plan, organize, assign, and manage tasks and workflow so that routine and special tasks are handled in a timely and efficient manner
- Perform regular inspections of room set-ups to ensure all spaces meet quality standards. Initiate any follow-up corrective actions as appropriate
- Establish and implement comprehensive policies and operational procedures for work quality standards for Event Productions
Responsible for inventory and asset management for designated facilities
- Be knowledgeable of furnishings, equipment, and audio-visual systems (sound, lighting, and projection); Ensure upkeep of all systems; troubleshoot and perform routine and minor repairs and maintenance as needed
- Implement and oversee procedures for outsourcing major repairs as needed
- Make recommendations for service contracts with outside vendors as needed; Manage service contracts and oversee and maintain written documentation for all work
- Perform the necessary research, develop specifications and proposals, and oversee the purchase of furnishings and equipment needed
- Perform the necessary research, develop specifications and proposals, and oversee the purchase and installation (including quality standards) of house AV systems or major stand-alone AV systems as needed
- Serve as consultant for vendors during installation of goods and services to ensure a high quality of product and installation
- Responsible for developing specifications for goods, services, and equipment to be purchased for Event Productions operations; ensure compliance with appropriate department and university purchasing procedures and guidelines; gather information, make cost and quality comparisons of new products, and ensure appropriate decisions based on evaluation of relevant information
- Responsible for establishing and maintaining an inventory control system and up-to-date service records for supplies and equipment as well as developing and maintaining a replacement plan for equipment
- Ensure appropriate testing and training on all systems
- Maintain up-to-date records for furniture and equipment tracked in the asset management database
Responsible for budget preparation and monitoring for area of responsibility including but not limited to cost projections, purchasing, equipment, and financial controls
Develop reports and handle special projects, tasks, and other duties as assigned
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