Clinical Service Representative II 

A high school diploma and two years of appropriate office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.

CP Accessions/ Processing: 
Prepare Clinical Pathology laboratory specimens for designated departments/locations prior to laboratory
analysis and testing. Unpacks specimens from branches or ports and routes specimens by type to various
staging areas. Prepares all specimens received for testing in designated laboratory departments or
locations, such as staging of specimens, centrifuge, separating serum, and blood smears. Resolves and
documents problem specimens.

Clinical Pathology Specimen Triage/Receiving: 
Receive and record all specimens into the daily receipt log. This includes checking courier drop bins throughout
the day for samples. Pre-accession specimens, order tests, print out labels, and attach to paperwork and
specimen container, print Test Order form – then deliver to the appropriate lab and specimen to the designated
location. Forwards a copy of the report to the appropriate in-house physician/lab. Monitor samples being sent to
outside facilities. Notify technologists and appropriate staff of samples that have critical turnaround times
(STAT samples).

AP Accessions: 
Prepare Anatomic Pathology laboratory specimens for designated departments/locations prior to laboratory
analysis and testing. Unpacks specimens and routes specimens by type to various staging areas. Prepares
all specimens received for testing in designated laboratory departments or locations. Resolves and
documents problem specimens.

Lead:
Acts as a technical lead in the absence of the supervisor. Coordinates the shift, assigns tasks, oversees the
workflow according to the direction of the team supervisor, and ensures work is being completed in a timely
manner. Performs any such duties needed to keep the accessioning and processing area running smoothly and
performs the work in an accurate, organized, and timely manner. Coordinates special testing, such as
athletic, molecular, QFT, and situations when specimens cannot be tested on site and must be sent out.
Monitor courier drop-offs and ensure runs/specimens are not missed. Monitor the expected list to ensure
everything is received and communicated. Keeps track of issues and communicates with Client Services when frequent issues occur. Assists with oversight and daily processes for the Triage and Accessioning and Processing sections. Identify problems with clinical pathology samples and identify the proper course of action. Monitor issues with clinical pathology samples and follow up on all outstanding issues. This position will be responsible for troubleshooting and documenting any and all issues that come up in the day/evening shift and reporting them directly to their supervisor. Fills out Performance Variation Reports (PVRs) when appropriate.
This position will be able to fill vital roles when other staff members are out (including AP triage, CP triage,
CP processing, medical record creation). This position will be responsible for training employees on CP
receiving, accessioning, and problem tracking, and resolution.

Starting salary is between $17.80 - $19.75

A high school diploma and two years of appropriate office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.

In order to be considered, you must upload your cover letter and resume.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See UF’s Veteran's Preference Page for more details.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.