End User Computing Spec I

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s).

UF Information Technology (UFIT) is currently seeking an entry level Learning Spaces Technician to join Academic Technology a unit within UFIT. This is an evening shift position.

UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator.

The Academic Technology Learning Spaces Support team is responsible for the installation, configuration, and support of all technology and equipment in roughly 275 classrooms across campus. The team also supports multiple computer labs, conference rooms and digital signage services. This work includes real-time on-site and remote support/consultations for faculty.

Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

Some key responsibilities and characteristics of this position are:

• Configuring and troubleshooting AV technology   
• Configuring and troubleshooting Windows and MacOS based computers
• Providing support for instructors in potentially high-stress situations
• Fall & Spring Semesters:
  Monday through Friday, 02:00 PM to 10:00 PM
• Summer Semesters:
  Monday through Friday, 12:00 PM to 8:00 PM

About UF Information Technology 

Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/.

About the University of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

 Exceptional Benefits

UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package. 

$20.72 an hour

Associate's degree; or a high school diploma or equivalent and two years of relevant experience.

Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s).

The ideal candidate will possess the following experience and skills:

• Relevant technology certifications (e.g. CompTIA, Microsoft, Crestron)
• Accuracy, attention to detail, and a service-centric mindset
• Awareness of current and emerging trends in computing and AV technologies

A (Level 2) Criminal Background Screening is required.

Applicants are required to submit the following with their application:

• Cover Letter
• Resume
• List of professional references with contact information (Minimum of 3 with one from a previous or current supervisor)

The application must be submitted by 11:55 p.m. (E.T.) of the posting end date.