STU AST CLERICAL & ADMIN

The Student Assistant for Conference Services within Housing & Residence Life is required to live on campus as a resident in a residence hall in an assigned room.

The Student Assistant for Conference Services is responsible for:   

• Living in on campus facilities to provide in-house support for conference and camp guests
• Assist with event space and conference lodging reservations by processing online requests, connecting with clients via email and phone, and maintaining the event space calendar and occupancy chart
• Coordinate the ordering of auxiliary services (maintenance, custodial services, access requests for meeting & event spaces, AV equipment, etc.)
• Assist with invoicing for guest apartments, event spaces and conferences
• Inspect guest & event spaces for proper equipment set-up, layout, and function prior to use
• Submit iService requests to assist in resolving lodging maintenance or custodial services issues
• Provide administrative support for conference services including answering phones, routing calls appropriately, responding to emails, and answering questions related to Conference Services and guest housing
• Assist with guest apartment and intern housing reservations including processing online requests, contacting guests, and creating and delivering check-in materials
• Complete appropriate guest apartment check-out procedures including facility walk-throughs and resolving lodging custodial or maintenance concerns
• Collaborate with Custodial Services during peak conference season to assist with minor cleaning, collection of trash, and turning of bedroom spaces, as needed
• Manage inventory of guest apartment & event spaces
• Serve in an on-call rotation as assigned by supervisor supporting conference services guests; complete all administrative tasks as required including but not limited to documentation
• Other duties as assigned

• A stipend in the amount of $2,300 for a 3-month appointment (May - August)

• Enrolled as a full-time student in good standing as defined by the University at the time of employment
• Maintain a 2.5 cumulative and semester GPA the semester prior to employment
• Be available for 20-hours per week

• Demonstrated attention to detail, dependability, timeliness, and professionalism
• Proficient in written and verbal communication
• Ability to work independently as well as follow verbal and written instructions
• Demonstrated ability to critically analyze situations and actively problem solve
• Demonstrated experience in customer service
• Proficiency with Microsoft Office Suite

• This position is only available Summer C.
• The Conference Services Student Assistant position within Housing & Residence Life is required to live on campus as a resident in a residence hall in an assigned room.
• Must submit a resume and cover letter with application that includes all current student involvement, organizations, or current employment on campus
• This position may require availability during university holidays, breaks, nights, and weekends
• Application must be submitted by 11:55 p.m. (ET) of the posting end date.