Management Analyst

The University of Florida is looking for an Enrollment Slate Administrator to serve as the functional expert and strategic lead for the Slate CRM system. In this role, you will manage, optimize, and evolve the CRM to support student recruitment, application processing, digital engagement, and enrollment strategies.

Key responsibilities include, but are not limited to:

Slate Administration and Optimization

• Serve as the primary administrator for the Slate CRM system for the Division of Enrollment Management (EM).
• Perform business process analysis and design across functional areas.
• Develop and implement protocols to ensure all systems, products, and services adhere to organizational standards and fulfill end-user requirements.
• Lead Slate's functional administration, configuration, and optimization to ensure efficient operation and resource optimization.
• Configure and manage Slate portals, rules, workflows, queries, forms, events, and automation to enhance recruitment and enrollment efforts.
• Design, develop, and maintain Slate functionality using native features, Javascript, and SQL to enhance system capabilities and efficiency.
• Oversee the development of training materials and documentation to support Slate users across EM.
• Monitor and evaluate Slate's performance to enhance effectiveness and streamline processes.
• Discover and develop future enhancements to Slate to improve workflows and processes and maximize the overall user experience.
• Continuously research emerging Slate tools, automation techniques, and advancements to improve efficiency.

Data Management, Reporting, & Analytics

• Work closely with EM Analytics and UFIT to ensure data consistency and accuracy.
• Analyze trends in student engagement, application yield, and enrollment behaviors to inform strategy.
• Compile data, conduct research, independently analyze, and formulate improvement recommendations.
• Maintain quality data processing for student search, inquiry, and applicant files.
• Oversee system audits and ensure data integrity and security.
• Develop, manage, and monitor workflow processes within databases.
• Document business rules and support materials for data-related projects.

Leadership & Collaboration

• Lead, monitor, and manage projects by determining scope, coordinating design, and developing features and maintenance plans.
• Partner with EM offices to design solutions to meet business needs.
• Collaborate with UFIT and other stakeholders to customize Slate to meet the needs of admissions operations, recruitment, visits and events, marketing, and communications.
• Collaborate with UFIT on Slate integrations to accommodate partner updates and leverage new functionalities.
• Work with stakeholders to develop rollout and communication plans.
• Set strategic goals and key performance indicators to optimize processes and ensure strict policy adherence.

Other Duties

• Remain current on industry trends and emerging technology.
• Perform other duties as assigned by Enrollment Management leadership.

Commensurate with education and experience.

In addition, we offer the following exceptional benefits:

• Health, Dental, and Vision Insurance
• State Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

For more information on benefits, please visit HR Benefits and Rewards (ufl.edu)

Bachelor's degree in an appropriate area and two years of relevant experience or an equivalent combination of education and experience.

• Experience: Experience in administering and optimizing Slate.
• Knowledge: Possess an in-depth understanding of policies, procedures, and regulatory requirements in all areas of enrollment management, including admissions, financial aid, scholarships, registrar functions, and marketing and communications.
• Technical and System Management: Knowledgeable in programming languages such as JavaScript and SQL, as well as experience with APIs and system integration processes.
• Problem-Solving and Troubleshooting: Strong analytical skills to evaluate system performance, identify technical issues, and propose effective solutions, ensuring data integrity and accurate results.
• Business Analysis: Demonstrated ability to assess the requirements of business users to identify and propose solutions.
• Project Management: Demonstrated experience in managing projects, including scope definition, planning, execution, resource management, and risk mitigation, to ensure successful project delivery.
• Leadership: Proven leadership experience in identifying inefficiencies and implementing solutions to enhance productivity and performance.
• Communication: Excellent verbal and written communication skills to effectively convey technical information to non-technical stakeholders.

This position is open to both remote and in-person candidates. Remote candidates must be willing to travel to Gainesville as needed.

Applicants must upload the following documents to be considered for the position:

1. Cover Letter
2. Resume
3. List of References

Application must be submitted by 11:55 p.m. (ET) of the posting end date.