Superintendent, Custodial

Administrative Leadership & Operational Oversight

• Provide work management and administrative direction for custodial services, ensuring all facilities meet high sanitation and cleanliness standards, including offices, event spaces, and public areas
• Supervise and lead custodial staff, set performance expectations, and provide direction for goal achievement
• Develop long-range custodial service plans, including staffing levels, work priorities, and cleaning techniques
• Oversee budgeting, cost projections, purchasing, and financial controls for custodial operations
• Develop and implement policies and procedures, including safety and work quality standards, hazardous material handling, and sustainability initiatives
• Formulate service contracts and specifications for equipment, cleaning supplies, and services, ensuring compliance with university purchasing guidelines
• Evaluate and monitor new cleaning products, equipment, and methodologies for operational efficiency
• Coordinate services with other campus departments, including waste management, pest controls, and grounds services, as needed

Staff Supervision & Workflow Management

• Plan, implement, and adjust custodial work shift schedules to ensure efficient workforce utilization
• Monitor daily operations and implement continuous improvements in cleaning methods, work activities, and performance standards
• Conduct service needs assessments, analyze results, and implement solutions for enhanced efficiency
• Develop and implement training programs for staff on safety, cleaning standards, customer service, and the proper use of equipment and supplies
• Oversee new employee orientation, ensure compliance with workplace safety standards, and maintain up to date material safety data sheets
• Handle employee performance evaluations, disciplinary actions, and human resource matters, ensuring alignment with university policies

Quality Assurance & Facility Inspection

• Establish and enforce high-quality custodial work standards for both internal staff and external vendors
• Conduct regular facility inspections and take corrective actions to maintain cleanliness, safety, and security
• Investigate and respond to service requests, complaints, and feedback from building occupants and customers to ensure prompt resolution

Special projects and other duties

• Plan and execute special cleaning projects, collaborating with external vendors as necessary
• Develop and oversee facility-wide recycling programs and other sustainability initiatives
• Prepare and analyze management reports, incident reports, and custodial service assessments
• Coordinate the setup and cleaning of event spaces, ensuring readiness for meetings and special functions
• Collaborate with university departments and vendors to maintain high standards for custodial and facility services

$58,000 - $60,000; Commensurate with experience

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

• Experience in managing a large team
• Understanding of budgeting practices
• Proficiency in operating and using various custodial cleaning equipment
• Awareness of current cleaning methods, products, and materials including chemicals, and general knowledge of handling and disposing of hazardous materials
• Familiarity with building cleaning including but not limited to floor care, wall surfaces, windows, offices, restrooms, food areas, meeting and assembly spaces, and common areas
• Proficiency with computers and basic software applications
• Strong communication skills (verbal and written)
• Excellent customer service skills
• Good interpersonal skills
• Experience in training and managing housekeeping employees
• Strong planning and organization skills
• Ability to determine work priorities, assign tasks, and ensure proper completion of work assignments
• Capability to function effectively in a fast-paced environment with frequent interruptions
• Skill in handling multiple projects or tasks simultaneously
• Ability to understand, interpret, and apply rules, regulations, policies, and procedures
• Work as part of a team

In order to be considered, you must upload your cover letter, resume, and a list of professional references.

Normal Work Schedule:

• 8:00am - 5:00pm, Monday through Friday
• Flexibility to adjust schedule is required due to department needs
• JWRU building is open 7 days a week and most holidays

Application must be submitted by 11:55 p.m. (ET) of the posting end date.