Print & Mail Services Student Associate

Departmental responsibilities include:

• Assisting with processing mail and packages by operating mailing machines and shipping software.
• Assist with print jobs, including folding, inserting, and operating printing equipment.
• Scanning incoming packaging and assisting with daily delivery routes.
• Other duties as assigned

Guest service responsibilities include:

• Answer general questions about USPS, UPS and Passports.
• Assist at University functions and events (i.e. Preview Days, Move-In, Tabling, etc.).
• Perform general office duties such as filing, photocopying, preparing mailings, making on-campus deliveries walking or in State Vehicle, posting flyers, or assisting technical staff.
• Serve as a positive host by welcoming guests to Mail Services office. 
• Provide accurate information as requested by customers at the desk or over the phone.
• Research and have knowledge of a variety of sources of University and community information.

Cashiering responsibilities include:

• Selling postage, priority mail, express mail, and accountable mail; weigh letters and parcels and compute mailing costs based on type, weight, and destination.
• Operate a cash register, providing change and handling cash, credit, and check transactions.
• Report notable activities, problems, questions, etc. to the appropriate individuals.
• Perform end-of-day audits when needed.

$13.00 per hour

• Ability to commit to working through at least the end of Spring 2025 semester.
• Valid Driver License.
• Must be able to lift, bend, crawl, climb, etc. as needed to stock inventory and reach equipment.

• Excellent customer service skills, a positive attitude, professional demeanor, and problem-solving/conflict resolution skills.
• Strong written and verbal communication skills.
• Reliable, responsible, professional in appearance and able to work under pressure.
• Ability to organize and prioritize with a high attention to detail and confidentiality.
• Ability to maintain accuracy and efficiency in a fast-paced environment.
• Proficient in data entry, typing skills, Microsoft Office products with advanced knowledge of Microsoft Excel.
• The ability to work independently, identifying resources and make independent decisions.
• Flexible hours for availability.

Must be available to work at minimum, Monday, Wednesday, and Friday.  Class schedule required.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.