| Job Description: |
WORK SCHEDULE:
Required Work Hours for Spring 2025:
Fridays: 5:00pm-10:15pm
Saturdays: 5:00pm-8:15pm
Sundays: 8:00pm-11:00pm
HOURS: 11-19 per week, depending on semester
*Please note* Summer/Fall regular scheduled hours will change
Library West is looking for friendly, dependable individuals to join our Library Security team. Security Assistants play a key part in providing positive experiences for students, staff, visitors, and contractors at the University of Florida. Professional behavior and appearance are required.
As one of the public faces of the Smathers Libraries, Security Assistants welcome visitors at the entrance and share information about our library policies; conduct regular security checks and patrols to maintain a respectful and safe environment; assist with directions and ensure that workspaces are clean and tidy; help close the library by clearing floors and securing the facility; and respond to facilities concerns or emergencies and communicate with supervisors and staff.
Full training regarding the work expected, library procedures, and guidelines for dealing with patrons and security/compliance issues will be provided by the Libraries upon hire. Weekly schedules are set at the beginning of the semester but may vary based on library hours. Shifts may include evenings, weekends, and time after closing. Security Assistants will be primarily assigned to Library West but may work at Marston Science Library and Smathers Library as needed.
JOB DUTIES
- Greet patrons at the entrance points of library buildings. Verify patron identification, inform patrons of library policies, and monitor building capacity statistics.
- Monitor and record patron compliance with library conduct guidelines, issue reminders to users as appropriate, and report repeat issues of noncompliance to supervisors.
- Communicate with library staff and faculty, as well as the University of Florida Police Department, to address and report security concerns and disruptive incidents.
- Prepare building for opening and secure building at closing.
- Perform routine patrol of library spaces. Building rounds are conducted at least hourly.
- Gather statistics and report on patron compliance with established policies.
- Provide exemplary customer service to library patrons, and provide general and directional information about the Libraries and the UF Campus.
- Maintain knowledge of library user conduct guidelines, and monitor changes to these guidelines.
- Inform supervisor of required building maintenance.
- Uses Alma and Primo to checkout materials, return materials, and perform searches for library patrons.
- Performs building closing rounds for Smathers Library East.
- Assists staff by escorting them to and from the building as needed
- Other duties as assigned.
PHYSICAL AND ENVIRONMENTAL CONDITIONS
- Work environment is mostly indoors and air-conditioned;
- Assistants will routinely patrol the buildings on all floors. The ability to climb up to 6 flights of stairs is required.
- Library Security Assistants must be able to remain standing or walking for up to 8 hours, up to 10 hours on game days.
- Face masks and hand sanitizer are made available to all employees while working in the library.
- Assistants may have to deal with aggressive and disruptive behavior and must practice de-escalation techniques.
- Parking decals to park on campus can be purchased from UF's Transportation and Parking Services (https://taps.ufl.edu/). RTS bus service is free to all UF employees with a valid Gator1 ID card.
NORMAL WORK SCHEDULE
- This is a weekend and closing position regularly scheduled for Friday, Saturday, and Sunday shifts.
- During spring and fall exam weeks, the typical hours for this position are: Friday-Saturday 8:15pm-3:15am.
- During the fall semester, this position is scheduled to work home football game Saturday shifts from 9:15am-8:15pm.
- This position is a closing position and may be required to work at times other than specified.
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