Ongoing management of data – Maintain query groups and dashboard assignments; Identify,
spec out, and submit any back-end reporting needs; Triage dashboard update needs and help support
dashboard maintenance; Manage external departmental employee updates including creating new
employee profiles, shop assignments and changes, role updates, and employee status updates; Assist
with triage, tracking, and resolving ad-hoc issues; Clean-up/ archive outdated data; Run, distribute, and
follow-up on quality control reports.
Project Team – Assist project management team with implementation of planned projects,
explore unused products and modules within existing software for value adding potential, review existing
products and processes for efficiency, accuracy, and areas of improvement; Test and document use
cases, assist with data entry and setup as needed, document/ report/ follow-up on bugs and fixes as
needed, assist with training and implementation support, identify and coordinate with affected end users
on upgrade timeline and implementation plan, communicate with stakeholders regularly.
Review existing documentation for update needs, maintain version control on published
documents; Assist with fiscal year end data management including review and termination of all finished
projects, standing work order review, and other fiscal year end tasks and implementations. Identify and
communicate training needs for end users.
Other duties: As assigned and prioritize by the supervisor
Valid State of Florida Class E Operators License is required
NORMAL WORK SCHEDULE:
Monday through Friday, 08:00 a.m. until 05:00 p.m.
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