| Job Description: |
UF Information Technology (UFIT) is currently seeking an intermediate level Salesforce Developer II to join the Constituent Relationship Management team, a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
The Constituent Relationship Management (CRM) team within University of Florida Information Technology (UFIT) is responsible for the campus-wide, enterprise Salesforce org which is used by a wide variety of offices to manage and enhance support provided to students, staff, and faculty. The offices use Salesforce for a wide range of case management scenarios, event management, and communications as well as for unit-specific business processes. The instance integrates closely with other enterprise systems such the enterprise human resource system, the student information system, and other campus-wide systems. On the CRM Team we strive to be nimble yet stable and to help the university be more efficient and effective in how we serve the members of our university community.
The Salesforce Developer II position will serve a vital role in maintaining and enhancing the custom codebase that underpins many of our more complex solutions. While we strive to follow the Salesforce model of “clicks not code,” we often need to augment or extend the platform with APEX code, LWC components, and other pieces of custom code. This role will work closely with the senior developer as well as the other Salesforce administrators and analysts on the CRM Team. Some projects may also require collaboration with developers and analysts on other UFIT teams. The position will participate in collecting requirements, developing scalable solutions, and ensuring consistency to Salesforce standard methodologies and coding patterns adopted by the CRM Team. The successful candidate will be expected either to bring or to develop a deep understanding of the Salesforce architecture to understand and produce code that aligns with the platform and how our specific instance functions. In addition to the coding and development responsibilities, this position will also be expected to function as a Salesforce administrator which will help deepen their knowledge of the system and the business processes we support.
Duties and responsibilities of the position include, but are not limited to:
- Salesforce Development and Customization:
- Contribute to the design, development, testing, and deployment of custom Salesforce applications and solutions to meet business requirements.
- Coding Apex (classes and triggers), Visualforce, Lightning Web Components, and other Salesforce technologies to create scalable and efficient solutions.
- Technical Input:
- Provide technical input to a team of Salesforce administrators and analysts.
- Collaborate with peers to share and enhance technical skills and understanding of Salesforce processes.
- Participate in code review with other developers.
- Adhere to Salesforce development standard methodologies, coding standards, and security guidelines.
- Architecture and Design:
- Participate in discussions related to the architecture of robust, scalable, and maintainable Salesforce solutions.
- Collaborate with internal and external partners to gather and interpret requirements and translate them into technical specifications.
- Issue Resolution and Support:
- Provide technical support for Salesforce applications.
- Identify and resolve code-based Salesforce issues in a timely manner.
- Work closely with end-users to understand and address their requirements and difficulties.
- Growth & Development with Salesforce Trends:
- Stay up to date with the latest Salesforce features, functionalities, and industry best processes.
- Evaluate and recommend new technologies or tools that can enhance Salesforce development processes.
About UF Information Technology
UF Information Technology comprises eight departments reporting to the Vice President and Chief Information Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/.
Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.
About the University of Florida
The University of Florida (UF) is the state’s oldest, largest, and most comprehensive land grant university, with an enrollment of over 50,000 students and was ranked 6th in the country among public universities (US News and World Report 2023 rankings) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer various programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.
Benefits
Full-time TEAMS employees accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.
Vacation-accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status. These leave days may allow units to close from December 26 to 31, when possible, determined on a unit-by-unit basis.
In addition to paid time off, the University of Florida offers a very competitive benefits package
Achieving a top-6 public university ranking means we prioritize employing and working with people with various experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.
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| Preferred Qualifications: |
The ideal candidate will possess the following education, experience, and skills:
- Experience with modern server-side, object oriented programming languages
- Experience with using and creating REST APIs
- Familiarity or experience with Salesforce development and administration
- Familiarity with enterprise systems such as CRMs and ERPs
- Experience (at least 2 years) with server-side languages, such as Python, C#, PHP, Perl, Java, and Node.js
- Experience (at last 1 year) with HTML, CSS and JavaScript
- Experience (at least 1 year) with Object-oriented languages or paradigms
- Experience with SQL and relational database systems, such as MySQL, Oracle or MS SQL Server
- Experience using and creating REST APIs
- Experience with Git source control
- Familiary with or experience developing solutions on the Salesforce platform using Apex, SOQL, LWC, Visualforce, and the Salesforce API.
- Familiarity with iterative development practices, such as Agile
- Experience with issue management or project management
- Ability to use online resources such as Stack Overflow, Google, and Salesforce Trailhead to search for answers and learn quickly
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