Computer Operator I

UF Information Technology (UFIT) is currently seeking an entry-level Computer Operator I to join Infrastructure and Communication Technology, Single Operations Center, a unit within UFIT.

Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

Infrastructure and Communication Technology (ICT) is a division of UF Information Technology that manages the UF Data Center and delivers hosted server, storage, virtualization, database, email, and related systems, in addition to connecting the University of Florida campuses to the world via high-speed data, video, Wi-Fi, telecommunications, and VoIP services. This unit also monitors and escalates issues faced with the university batch processes.

This position is responsible for basic level data center systems operations and will monitor UFIT networking and systems using tools provided. Responds correctly to abnormal conditions and notify on-call support. Follows written and oral instructions for resolving abnormal conditions. Supports with after-hours Help Desk Support and customer calls. This position provides 24 hours/day, 365 days/year coverage via shifts.

Some key responsibilities and characteristics of this position are:

• Monitor & escalate the status and operations of computing and networking systems and provided services for UFIT, including Florida Lambda Rail
• Actively monitor and address service requests around key processes/jobs that may require modification or notification according to instructions
• Assist UF Help Desk customers after hours (as needed)

About UF Information Technology 

UF Information Technology comprises eight departments reporting to the Vice President and Chief Information Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit  http://www.it.ufl.edu/vp-cio-office/strategic-plan/.

Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.

About the University of Florida 

The University of Florida (UF) is the state’s oldest, largest, and most comprehensive land grant university, with an enrollment of over 50,000 students and was ranked 6th in the country among public universities (US News and World Report 2023 rankings) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer various programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.

Benefits

Full-time TEAMS employees accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.

Vacation-accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status. These leave days may allow units to close from December 26 to 31, when possible, determined on a unit-by-unit basis.

In addition to paid time off, the University of Florida offers a very competitive benefits package.

Achieving a top-6 public university ranking means we prioritize employing and working with people with various experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.

$19 per hour

An associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

The ideal candidate will possess the following experience and skills:

• Familiar with Infrastructure and Communication Technology data center systems and facilities
• Familiar with Infrastructure and Communication Technology internal procedures
• Awareness of current standards and trends in IT and emerging technology

This position reports to the Single Operations Center located at the East Campus Data Center addressed 2060 NE Waldo Road, Gainesville, FL 32609.

This is a time limited position.

This position requires U.S. work authorization.

Criminal Background Screening Required

Applicants are required to submit the following with their application:

• Cover Letter
• Resume or CV
• Professional References (Minimum of 3)

The application must be submitted by 11:55 p.m. of the posting end date.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.