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This position is open to current UF employees only.
UF Information Technology (UFIT) is currently seeking a professional level Computer Operator III to join Infrastructure and Communication Technology - Single Operations Center, a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
Infrastructure and Communication Technology (ICT), a division of UF Information Technology (UFIT), manages the UF Data Center and delivers hosted server, storage, virtualization, database, email, and related systems, in addition to connecting the University of Florida campuses to the world via high-speed data, video, Wi-Fi, telecommunications, and VoIP services. This unit also monitors and escalates issues faced with the university batch processes and mainframe processes.
UFIT is looking for a mentor and leader with excellent oral and written communication skills who is adaptable to a changing work environment and requirements to assess and provide technical solutions to meet the needs of business users.
Some key responsibilities and characteristics of this position are:
- Supervise the status and operations of computing and networking systems and provided services for UFIT, including Florida Lambda Rail. This leads to reporting and escalating any incidents to on-call support teams or service owners
- Monitor & escalate the status and operation of Data Center facilities’ infrastructure and communication infrastructure buildings (CIBs) located throughout campus
- Actively monitor and address service requests around key processes/jobs that may require modification or notification per according instructions
- Assist UF Help Desk customers after hours (as needed)
- Lead efforts in the maintenance and upkeep of the Single Operations Center documentation repository
- Be a primary mentor for other operators in the Single Operations Center
- Assist Data Center Supervisors with key unit projects and tasks
About UF Information Technology
UF Information Technology comprises eight departments reporting to the Vice President and Chief Information Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/.
Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.
About the University of Florida
The University of Florida (UF) is the state’s oldest, largest, and most comprehensive land grant university, with an enrollment of over 50,000 students and was ranked 6th in the country among public universities (US News and World Report 2023 rankings) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer various programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.
Benefits
Full-time TEAMS employees accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.
Vacation-accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status. These leave days may allow units to close from December 26 to 31, when possible, determined on a unit-by-unit basis.
In addition to paid time off, the University of Florida offers a very competitive benefits package.
Achieving a top-6 public university ranking means we prioritize employing and working with people with various experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.
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