Veterinary Client Services Manager

Apply now Job no: 501733
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Administrative/Professional, Agriculture/Life Science/Vet Medicine
Department:28319000 - VM-SAH CUSTOMER SERVICE

Classification Title:

Veterinary Client Services Manager

Job Description:

The Client Service Manager for the University of Florida's Veterinary Hospitals is responsible for the overall operations of client services. 

  • This includes creating a culture focused on high quality client care across all interactions regarding client services and client care ranging from one-on-one communications with external and internal clients, referral veterinarians, staff and volunteers.
  • The candidate will have direct reports throughout client services to assist with oversight of employees and obtaining the goals of the hospital.
  • The candidate will oversee training of staff and will be point of contact with other staff, students and clinicians to answer Client Services questions.
  • The candidate should have great communication, leadership and organizational skills.
Advertised Salary:

Commensurate with experience.

Minimum Requirements:

Associate's degree and four years of relevant experience; or a high school diploma or equivalent and six years of relevant experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.

Preferred Qualifications:

Experience in Customer Service and Veterinary Medicine is preferred.

Special Instructions to Applicants:

In order to be considered, you must upload a cover letter, resume and list of references.

Application must be submitted by 11:55 p.m. (EDT) of the posting end date.

Health Assessment Required: No

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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