Please note that this posting has specific instructions for the submission of application materials - see our website at: http://web.uflib.ufl.edu/pers/careers.htm or the APPLICATION PROCESS section below for further details. Failure to submit the required documents may result in the application not being considered.
The Chair of the Libraries Information Technology (IT Chair) department is a tenure track library faculty position responsible for leading a service oriented department of approximately 20 staff members that research, develop, optimize and support advanced information systems and technology for the Smathers Libraries. The IT Chair leads the Libraries' internal IT department, a service hub providing an array of services and support, including technical expertise for evaluating external service providers, application development, project management, risk management, and administration supporting collaborative and collegial ways of working across the Libraries to optimally deliver on program and project needs with minimal overhead. The IT Chair clearly establishes and communicates the vision and strategic directions of the department and partners with campus organizations to ensure library goals and objectives are met.
This position is a member of the administrative leadership team, providing vision and strategic planning to the Smathers Libraries as a whole, ensuring that resources, both human and capital, are appropriately managed to achieve stated goals and objectives.
To support all students and faculty and foster excellence in a diverse and global society, the IT Chair will be expected to include individuals of diverse backgrounds, experiences, races, ethnicities, genders, and perspectives in work activities. The IT Chair will pursue professional development opportunities, stay abreast of advances in the field of information technology, perform scholarly research, and provide service at the institutional and professional levels as related to assignment, and in accordance with the Libraries' tenure and promotion criteria.
1. Through superior customer service, accountability and cost effectiveness, ensures that the IT department realizes its critical role in supporting the achievement of the Libraries' strategic goals. Helps define the vision, strategic directions, and priorities of information technology in the Libraries, including partnerships with campus organizations that are critical to the success of the Smathers Libraries' future innovation and direction.
2. Provides leadership and vision for the overall planning, development, coordination and operational support and maintenance of the Libraries' information technology infrastructure. In consultation with the Libraries' leadership and campus and statewide organizations, makes and recommends strategic information technology choices in support of the Libraries' goals.
3. Initiates, develops, and facilitates the implementation and maintenance of advanced information systems for the Libraries. Plans for equipment upgrade and replacement life cycles, manages a hardware and software budget, and works with vendors to purchase and support networked computers used in a physically dispersed environment.
4. Leads a team of approximately 20 staff in a dynamic environment that values customer service, collaboration, problem solving, teamwork and innovation. Mentors and motivates staff. Creates learning opportunities and expectations for continuous improvement of all aspects of the IT department. Measures performance and makes continuous improvements to effectively work in an environment defined by interdependent projects requiring cross-functional teams.
5. Designs efficient and productive workflows; tracks progress of deliverables; ensures timeliness and quality of customer service to both library staff and the broader constituencies served by the Libraries. Monitors and maintains accurate information and data regarding end user issues, projects and other activities, including actions taken and time required to resolve those issues. Provides statistical data and reports, particularly capacity and business-model documentation, with an emphasis on productivity and operational efficiencies. Assists in the creation of performance metrics, as well as the application and reporting of those metrics. Conducts studies, surveys, and evaluation of services in support of user experience.
6. Provides leadership and oversight for:
a. the team that develops, implements and maintains systems including server-based systems hosted by the University and other affiliates, such as the UF Digital Collections,
b. the team that develops, implements and maintains desktop computing infrastructure, networking and computer security, and web programming support for the Libraries' online services, effectively meeting the needs within the Libraries, UF, and beyond.
7. Contributes to the Libraries use of and interaction with the statewide consortial Integrated Library System, and related components (the library website, interlibrary loans and reserve systems, and digital content platforms).
8. Works closely with the University's central IT (UFIT) and other relevant groups to coordinate library projects and services with campus-wide systems and goals. Represents Libraries' leadership and constituents in working with UFIT and other university units that deliver services within the physical library spaces to ensure the IT and overall needs of Libraries' constituents are met. Ensures service delivery in the most cost-effective manner possible by reducing redundancy of infrastructure and leveraging shared services when possible. Investigates and advances innovative approaches for providing and maintaining departmental initiatives and services in collaboration with UFIT. Represents the Libraries on the CIO's campus IT Directors Advisory Group.
9. Partners and consults with various library departments and grant project teams on IT initiatives ensuring that expectations are clearly articulated and objectives met.
10. Supports the development of training and resources on the most effective utilization of current and emerging technologies to increase relevant competencies.
11. To support all students, faculty and staff and foster excellence in a diverse and global society, the IT Chair will be expected to consider the perspectives of individuals with diverse backgrounds, experiences, races, ethnicities, genders, in work activities.Pursues professional development opportunities, stays abreast of advances in the field of information technology, performs scholarly research, and provides service at the institutional and professional levels as related to assignment, and in accordance with the Libraries' tenure and promotion criteria