OPS Clinic Receptionist
Job no: 515915
Work type: Temp Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Health Profession, Office/Clerical
Department:33070000 - HP-CLINICAL / HLTH PSYCHOLOGY
OPS-Sponsored Projects Clerical
Answer and route phone calls. Answer routine questions. This will include triaging calls regarding referrals, new patient visits and scheduling issues.
Assist patient with check-in process. Collect new insurance cards and upload to EPIC system. Check-out to include collection of patient copay and schedule follow-up appointments at provider request either in person or via staff messaging function.
Assist as needed and appropriate with ongoing projects within the clinic including, but not limited to, registering patients for MyChart.
Exercise problem-solving and conflict resolution skills when handling patient complaints, refer complaints to appropriate designated personnel as needed.
Mail out new patient information packets. Upload testing and other documents to OnBase or EPIC as appropriate.
Overtime will only be required if assigned by the supervisor and must be approved in advance.
$15 per hour
High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.
Must have the ability to exercise a high degree of diplomacy and tact; excellent customer service, interpersonal communication skills and demonstrated ability to work with diverse people groups.
Intermediate to advanced phone skills; able to effectively relate via the telephone and in-person to serve the needs of Clinic patients/faculty/interns in a manner that is efficient and productive.
Experience with EPIC billing systems and MyChart is highly desirable.
Experience in a healthcare setting is highly desirable.
|Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This position has been reposted. Previous applicants remain under consideration and need not apply.
|Health Assessment Required:
Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time
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