IT Analyst II/III

Level II: Associate’s degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Level III: Bachelor’s degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

UF Information Technology (UFIT) is currently seeking an Intermediate-level ERP Analyst to join Applications, Development and Integrations (ADI), a unit within UFIT.

ADI maintains and operates the software that powers UF’s enterprise-wide computer systems creating the technological foundation for the campus’ academic and administrative business functions.  ADI is looking for skilled team members who enjoy using their creative talents to produce business solutions which address the needs of, and create efficiencies for, core business offices at UF.

The Intermediate-level ERP Analyst serves as a key functional support resource and primary point of contact for business customers and Business Relationship Managers, providing day-to-day support for the University’s Enterprise Resource Planning (ERP) and related systems.  This position resides within Applications, Development and Integrations (ADI) a unit of UFIT and is ideal for a team member who enjoys applying analytical and creative thinking to develop business solutions that meet the needs of core administrative offices and enhances operational efficiency across the University.  The successful applicant will demonstrate functional and application expertise in the business content, processes, and procedures of the supported units, with a strong focus on understanding and improving the business processes they enable.
Some key responsibilities and characteristics of this position are:

• Functional Administration: Serve as a subject matter expert for ERP modules related to Human Capital Management and Payroll, including Workforce Administration, Payroll Processing, Time & Absence Management, Compensation & Benefits. Ensure system functionality aligns with operational standards and business needs.
• System Support & Troublshooting: Provide responsive and proactive application support in a 24/7 environment, resolving functional issues and collaborating with technical teams as needed.
• Change Management Participation: Contribute to the full software development life-cycle from requirements gathering through testing and implementation, focusing on functional impacts and the user experience.
• Business Process Analysis: Evaluate and improve business workflows and practices.  Partner with stakeholders to identify opportunities for process optimization and develop both short- and long-term solutions for complex system challenges.
• Impact Assessment: Analyze implication of system upgrades, enhancements and configuration changes to ensure continuity and compliance with business requirements.
• Document & Knowledge Management: Create and maintain comprehensive documentation including business requirements, process flows, procedures and system configurations to support knowledge transfer and operational consistency.
• Quality Assurance & Testing: Develop and execute test plans, scripts and procedures to validate system changes and ensure alignment with quality standarsd and organizational policies.
• Collaboration & Communication: Work independently and as part of cross-functional project teams.  Communicate effectively with technical staff, business users, and leadership to translater business needs into functional solutions.

About UF Information Technology 

Led by Vice President and CIO Elias Eldayrie, the eight departments comprising UFIT are: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance, visit https://it.ufl.edu/about-ufit/strategic-plan/.

About the University of Florida

One of America’s all-around best universities, the University of Florida drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida’s West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Visit Gainesville.

Exceptional Benefits

UF provides various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive benefits package.

Level II Salary $76,000 – $99,000;

Level III Salary $98,000 – $115,000;

Commensurate based on education and experience. 

Level II: Associate’s degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Level III: Bachelor’s degree in an appropriate area and two years of relevant experience; or a high school diploma or equivalent and six years of experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

The ideal candidate will possess the following education, experience, and skills:

• ERP System Expertise: Hands-on experience with Workday Human Capital Management and Payroll, including Workforce Administration, Payroll Processing, Time & Absence Management, Compensatio& Benefits.
• Core Application Systems Knowledge: Ability to navigate and work within ERP and related systems to evaluate, explain, enhance, and implement functional features that support business operations.
• Workflow & Process Management: Proficiency in managing IT-related work activities, business processes, and project operations with a focus on efficiency and alignment with organizational goals.
• Analytical Thinking: Strong analytical skills with the ability to identify root causes of issues and develop creative, effective solutions using appropriate tools and techniques.
• Business Analysis: Experience with facilitating stakeholder discussions to define business requirements and translate them into functional specifications that guide system enhancements and process improvements.
• Quality Assurance & Change Management: Familiarity with incident tracking, change request processes, and release management practices to ensure system stability and continuous improvement.

Work visa sponsorship is not available for this position

A Level 2 Criminal Background Screening is required

Applicants are required to submit the following with their application:

• Cover Letter
• Resume
• List of professional references with contact information

(Minimum of 3 with one from a previous or current supervisor)

Application must be submitted by 11:55 p.m. (E.T.) of the posting end date.