| Job Description: |
The Opportunity
Reporting to the Academic Support Services Manager, the Academic Program Specialist II coordinates student belonging, academic success and persistence, and non-academic initiatives with UF Online alongside related units. This position supervises and mentors up to ten UF Online Student Ambassadors according to established program protocols. This role also collects and operationalizes ongoing feedback from students, faculty, advisors, and student families via various channels to continuously improve UF Online offerings.
The essential functions of the position are as follows:
Coordinates strategic efforts to improve student persistence and retention, including monitoring UF Online enrollments over time. Conducts research to identify and curate campus-wide co-curricular, professional development, personal well-being, engagement opportunities and other resources available to UF Online students. Interfaces with campus partners and vendors for UF Online student involvement in resources and activities. Facilitates student participation and assesses the impacts of resources and activities on student success. Recommends new programs or partnerships across campus to fill identified support gaps. Implements strategic professional development/co-curricular initiatives to support student success.
Primary communicator and point-of-contact within the UF Online Plaza, proposing additions and revisions in a responsive way for continuous improvement. Monitors usage and engagement analytics for the Plaza and other initiatives. Primary contact for the PaCE Families Facebook group. Plans and manages events for student engagement, including PaCE Decision Day and Preview, Virtual Recognition Ceremony, LINKS orientation, student awards, student success initiatives, and more. Supports overall student communication initiatives and socializes the availability of resources and support to students, advisors, and campus partners.
Serves as a supervisor and key mentor for the student assistants employed as UF Online Student Ambassadors, providing them professional development, guidance, and direction for student-facing engagement activities. Ensures (1) ambassador engagement/mentorship, (2) ambassador productivity (projects of value to student and UF Online including UF Online student body), (3) active ambassador role in Student Advisory Committee for UF Online. Recommends program revisions as needed. Plans and facilitates revitalized and ongoing engagement with the UF Online Student Advisory Committee, including proposing a strategy, agenda, and feedback mechanism for the UF Online Student Advisory Committee.
Collects, interprets, and operationalizes feedback from students, advisors, and student families to help UF Online plan responsive programming. Organizes focus groups and other formats for directed feedback. Mobilizes and facilitates meetings with the UF Online Student Advisory Committee. Manages implementation of UF Online’s Student Experience Project and other perspective-gathering initiatives. Liaises with the data team to acquire, review, and report on UF Exit survey data.
Collaborates with UF Online and related teams on special projects. Serves on “Keep Chompin’ fund” application review committee.
About UF Online
UF Online is a fully online degree pathway giving students access to the same faculty on UF’s residential campus and offering a wide range of experiences, including research, internships, and study abroad. UF Online is currently ranked #2 best online bachelor’s program by U.S. News and World Report.
Learn more about UF Online at https://ufonline.ufl.edu
The University of Florida
UF is one of the nation’s top-5 universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serving a diverse global community. UF is in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what’s happening here and know you will want to be a part of it.
The City of Gainesville
The Guide to Greater Gainesville shares all that you need to learn about the Heart of Florida, including neighborhood and city information, schools and zoning, culture and leisure, sports and fitness, healthcare and much more. Learn more at https://guidetogreatergainesville.com/
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| Expected Salary: |
$60,000 - $65,000
Exclusive Perks and Benefits
Enjoy stability and support with UF’s unique range of benefits and opportunities. With a robust healthcare package, generous leave policies, retirement planning, and professional development, you can achieve a healthy work-life balance, plan for your future, and advance your career.
Full-time TEAMS employees will accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at a rate of 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.
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