The George A. Smathers Libraries, University of Florida, seeks a collaborative, innovative and user-oriented librarian to lead the Access and Resource Sharing Department. The Head of the Access and Resource Sharing Department is a key member of the Libraries’ leadership team. The Head supports the teaching and research goals of University of Florida faculty, students, and staff, by facilitating access to resources in circulating collections, and through interlibrary loan and document delivery services, print and electronic course reserves, and consortial resource sharing partnerships.
Reporting to the Dean of University Libraries, the Head of the Access and Resource Sharing Department is a year-around (12 month) non-tenure track library faculty position that provides leadership, strategic vision and direction for establishing circulation and resource sharing policies and procedures. The Head leads the department in the development, coordination, and training for effective customer service competencies that advance user access to information resources.
The Head has direct responsibility for fostering and standardizing policies and procedures related to circulation, borrowing privileges, interlibrary loan, document delivery, and course reserves in the Smathers Libraries. The position leads the implementation of services that promote access to information resources and cultivating user experience. In this role, the Head collaborates with library colleagues to support collection building and resource access through patron driven acquisitions enterprises as well as coordinates the Libraries’ involvement in various national and regional consortia resource sharing programs.
The Libraries encourage staff participation in reaching management decisions and consequently the Head of Access and Resources Sharing serves on various committees and teams. To support all students and faculty and foster excellence in a diverse and global society, the Head is expected to include individuals of diverse backgrounds, experiences, races, ethnicities, gender identities, sexual orientation, and perspectives in work activities. The Head of Access and Resource Sharing is expected to pursue professional development opportunities, including research, publication, and professional service activities.
- Leads access and resource sharing services operations by coordinating with access services staff throughout the Libraries, overseeing the efforts of the Libraries-wide Access and Resource Sharing (ARS) Committee to standardize customer service techniques and practices that focus on the users’ experience. Plays an essential role in guiding training for updates, new features, and current versions of the library management system and supporting systems for circulation, resource sharing, and course reserves operations.
- Directs the work of the units comprising the department of 10 FTE staff, including evaluating the department’s operational effectiveness through periodic reports, annual performance evaluations, staff development, and mechanisms for continual feedback from all staff who work with Access and Resource Sharing Department.
- Guides efforts by the department and the ARS Committee in developing service programs and creating training modules for circulation, resource sharing, and course reserves; coordinates departmental and ILS Implementation team efforts in the deployment and documentation of, and training for the Sierra ILS.
- Coordinates and documents the Libraries access and resource sharing directives for identity management, borrowing privileges, course reserves, interlibrary loan, document delivery, and copyright permissions for on-campus and distance users.
- Fosters a collaborative approach to achieving the Libraries and department goals; establishes policies and procedures to increase access of information resources within the libraries or from other sources.
- Maintains broad knowledge of usability methodology and basic assessment to evaluate trends in users’ behaviors, expectations, and needs.
- Coordinates agreements with national, state and, regional consortia for resource sharing partnerships to expand access of resources for University of Florida library users; promotes new technologies and innovative approaches to user services making their library experience as efficient and seamless as possible.
- Liaises with the University of Florida Distance & Continuing Education Office, to assess patron and instructor needs in this critical area and to guide library efforts to meet these needs. Maintains active involvement in appropriate professional national, regional, and state organizations.
- Performs scholarly research and provides service at the institutional and professional levels as related to assignment.
- ALA-accredited MLS or equivalent advanced degree in a relevant information field.
- Appointment at the Assistant-In Libraries rank requires a minimum of 2 years of relevant experience.
- Appointment at the Associate-In Libraries rank requires a minimum of 8 years of relevant experience.
- Demonstrated knowledge of managing and integrating access and resource sharing operations in a complex consortia-based ILS.
- Expertise with interlibrary loan and academic course management systems.
- Experience using metrics to assess effectiveness of operations and user experience.
- Demonstrated leadership role in an academic or other research environment.
- Experience supervising and evidence of fostering staff professional development and growth.
- Demonstrated persuasive written, oral, and interpersonal communication skills, including ability to work collegially and collaboratively with diverse groups.
- Strong potential for delivering upon the expectations for a non-tenure track library faculty member, including service and scholarship (outlined at http://www.uflib.ufl.edu/pers/cdh).
- Record of including individuals of diverse backgrounds, experiences, races, ethnicities, genders, and perspectives in research, teaching, service, and other work.
|Special Instructions to Applicants:
To apply, submit 1) a cover letter detailing your interest in and qualifications for this position; 2) a written statement regarding ‘Facilitating collaboration between campus, consortial, and other external partners to manage and integrate access and resource sharing’ (fewer than 500 words); 3) your current resume or CV; and 4) a list of three references including their contact information (address, telephone number, and email). Apply by January 5, 2018 - applications will be reviewed as received. Failure to submit the required documents may result in the application not being considered. If you have any questions or concerns about this process please contact Bonnie Smith, George A. Smathers Libraries Human Resources Office, at email@example.com.