Clinical Referral Representative

Apply now Job no: 502116
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Clerical
Department:32060000 - PH-PHARMTHERAPY TRNSL RSCH

Classification Title:

Clinical Referral Representative

Job Description:
  • Uses PC and Macintosh applications to conduct internet research for testing requirements, possesses typing skills at least 35WPM, and ten key. Data entry (Excel),account creation (Quick Books), maintenance of patient accounts, review laboratory charges and results, and various billing requirements including credit card and Medicare billing, change of guarantor, and other billing issues. 

  • Coordinates preparation of the laboratory reports and checks for accuracy and compatibility of data provided by Multiple technicians. Fax and mail reports to clients, obtain authorization for add-on tests from clients.

  • Assists: receiving, distributing, packaging, un-packing, shipping, logging and tracking, monitors, notifies clients regarding any Regulatory violations. Performs clerical duties including the handling of multi-line phones, filing, archiving, sorting, photocopying, type correspondence, memos, reports, or other documents.  Maintains numerous databases.

  • Coordinates interactions between the Client Support Specialists, technicians, and other UF departments

  • Demonstrates knowledge of laboratory testing procedures, answering referral client inquiries regarding testing process, cost, billing, and shipments  Advises clients how to obtain information, documentation, and forms from the web site.

  • Assists in all regulatory compliance including QA/QI. Assists in the coordination of inventory/ordering of lab supplies.  Performs special projects, as determined by laboratory director
Advertised Salary:

$13.27 - $20.83 per hour

Minimum Requirements:

High school diploma or equivalent and two years of experience providing customer service in a health care setting.

Preferred Qualifications:

College degree preferred. Healthcare background is preferred, including experience in interaction with physicians and patients, billing, and knowledge of medical terminology.

Special Instructions to Applicants:

To be considered for this position please upload a resume, cover letter and list of references.  

This is a time-limited position.

Application must be submitted by 11:55 p.m. (EDT) of the posting end date.

Health Assessment Required: No 

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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